Official Press Release
The first messaging app to introduce a group chat with a 1 billion member capacity, Viber launches Viber Communities; equips admins with tiered and powerful management tools
San Francisco – Viber, one of the world’s leading messaging apps has launched Viber Communities, becoming the first messaging app to offer a chat space where up to 1 billion users can exchange messages and all form of content. Where the market currently limits group chats to hundreds or thousands of users, Viber is pushing the limit and giving users a unique opportunity to connect global audiences on a massive scale never seen before in the messaging app industry – up to 1 billion users in a single group chat.
With tiered management roles and powerful moderation tools, Community admins now have the perfect product for managing, engaging, and growing large-scale, active groups around interests, experiences, causes and more — all on the familiar interface of their go-to messaging app. Viber will also introduce new monetization features that will enable Community owners to build revenue models upon their Communities as they grow them.
New Community members have access to the complete history of a Community and can contribute to the conversation with all of Viber’s messaging features—such as GIFs, stickers, pictures, video, and, of course, simple text. Maintaining Viber’s commitment to user privacy and security, only members’ names are displayed within the Community, with their phone numbers hidden from other members.
Superadmins control Community member roles—with the ability to add members and promote them to admin or superadmin status, ban or block members, decide whether or not they can participate in conversations, and if they can invite new members into the Community. Superadmins can grow the Community and make it publicly available by enabling a share link, or revoke the link at any time. They can also decide to activate monetization features, according to their policy and community objective, and Viber will facilitate and support revenue generation.
Superadmins can also assign admins responsibilities to support them in moderating conversations with the option to delete one or all messages sent by any member, and by pinning messages to guide discussions. Admins have the ability to add or remove members when needed.
Select partners already have their Viber Communities up and running. French football club, Olympique de Marseille, engages fans with exclusive opportunities to chat with the club’s stars and management. Sports content creation and distribution company, Minute Media, runs Viber Communities to deliver on their promise to give sports fans a voice. Digital content-lending service OverDrive leverages Viber Communities to manage local book clubs run by public libraries across the U.S.
“Viber is all about bringing people together, through personal connections and common passions and interests,” said Djamel Agaoua, CEO of Viber. “People should be free to communicate and engage with one another no matter where they are in the world, which is why we have launched Viber Communities. For the first time ever, groups of unlimited sizes can form communities around shared topics with powerful features to equip admins with the capability to manage their community smoothly and effectively. Our community feature is not only unique because of its 1 billion user size limit, but also because it offers community owners an unprecedented opportunity to monetize their communities, further enhancing the value to people and organizations interested in creating valuable and engaged communities across the globe.
Today marks the beginning of the gradual rollout to users globally.
About Rakuten Viber:
At Rakuten Viber, we connect people. No matter who they are, or where they are from. Our global user base has access to a range of features like one-on-one chats, video calls, group messaging, and updates and discussions with their favorite brands and celebrities. We ensure our users have a secure and free environment to share their emotions.
Rakuten Viber is part of Rakuten Inc., a world leader in e-commerce and financial services. It is the official communication channel of FC Barcelona, and the official instant messaging and calling app partner of the Golden State Warriors.
Join Viber today and enjoy the world’s best communication experience.
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Djamel Agaoua, CEO at Viber